Two-Factor Authentication (2FA) What is 2FA? You might not realize it but you regularly use two-factor authentication, or 2FA. When you use a PIN with your debit card, have to show your license when writing a check,...

Adding employees to access SKY6 MEDIA account You may add other employees to your account so that they may have control over billing, payments, etc. To do this, log into My AccountClick on Account  on the left hand...

Accessing your SKY6 MEDIA account Click on My Account in the upper right hand corner of our website. This will take you directly to your account page where you will be in our account portal.

Changing your account password Login to My AccountClick on the arrow beside of your name in the upper right hand corner, and select My DetailsClick on Change PasswordWe encourage the use of STRONG passwords. This not...

Creating an account with SKY6 MEDIA We do not allow customers to create an account without using our services, for security reasons.If you purchase one of our services or products, an account will automatically be...

Changing your personal information Edit your personal information with SKY6 MEDIA To edit your personal information such as your address, phone number, etc., do the following:Login to your account.Click on the arrow...

Unsubscribe from mass emails from SKY6 MEDIA If you no longer wish to receive newsletters from us, simply login to My Account then click on the arrow by your name in the upper right hand corner. From there, select...

View your active domains hosted with SKY6 MEDIA Login to My Account Click on My DomainsThis will show you which domains you have with us, when you registered it and when it's due, and the cost that it will renew for if...

To view your products and services with SKY6 MEDIA Login to My AccountClick on My Services Any service that you use of ours, once invoiced and paid will show up here. This will allow you to look back and see which...

Viewing Quotes If you have lost the original email that we sent you, no worries because you may access it from your account page.Login to My AccountClick on My QuotesFrom this screen, you will see all quotes that have...

Support Tickets To view your current and past support tickets, log in to My AccountClick on Support  then click on Support Tickets This will show all support tickets you've opened with us along with the date(s), the...

Invoices To view current and past invoices, log in to My AccountClick on My InvoicesThis will show all invoices that you've received from us.

View all automated emails from SKY6 MEDIA To view any email generated from our billing and support system, login to My AccountOnce logged in, click on the envelope icon in the upper right hand corner. Here you will be...

Annual Charges The only charges we have for our web design services are as follows:Support & MaintenanceThis is an optional service but highly recommended. With the support & maintenance option, this allows you...

Password Reset If you have forgotten your password that you set up your account with, you can have a new password emailed to you so you may access your account and set your password to your preference. When you try to...